Customer service supervisor - retail

Work site environment

• Non-smoking

Work setting

• Retail service establishment
• Rural area
• On-site customer service
• Clinic

Responsibilities

Tasks

• Assign sales workers to duties
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• 3-4 people

Experience and specialization

Area of specialization

• Retail store

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Attention to detail
• Combination of sitting, standing, walking
• Walking
• Sitting
• Standing for extended periods
• Bending, crouching, kneeling

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Excellent written communication
• Initiative
• Ability to multitask

Benefits

Health benefits

• Health care plan

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  Who can apply to this job?

  Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

  If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

  
  

  How to apply

  By email

  careers@mayjorad.com